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    FAQs

    UPF 50+ SUN PROTECTION 

    What does UPF stand for?

    UPF stands for Ultraviolet Protection Factor, which is the international standard for rating UV resistance in textiles.

    Product Technology

    Are your products PFC/PFAS-free? What is DWR?

    Durable Water Repellent (DWR) is a textile treatment applied to fabric used for clothing, including headwear. The treatment prevents water from saturating the fabric and instead causes water to bead up and roll off the surface, keeping your hat (and head) dry. There are several different types of DWR coating. The DWR used as a standard for many years by the textile industry was called C8 DWR, which is a long-chain, fluorocarbon-based coating containing per- and poly-fluoroalkyl substances, also known as PFCs or PFAS. Although C8 is very hydrophobic and the most effective DWR, its byproducts can be toxic and remain in the environment for many years. They're also bioaccumulative. As an alternative to C8, C6 DWR was developed several years ago. It is a shorter-chain, fluorocarbon-based coating, the byproducts of which break down faster and are less toxic to humans and the environment. More recently, C0 (C Zero) DWR was developed and it is fluorine-free (i.e., PFC/PFAS-free). C0 DWR provides excellent water repellency and durability, and it has the lowest impact on the environment. Wherever possible, we use PFC/PFAS-free DWR to ensure the safety of factory workers, customers, and the environment. Look for the "PFC/PFAS-free DWR" call-out on our hats.

    Sustainability & Responsibility

    For 30 years our company has been pushing the boundaries of hat making. Every day we are taking steps to make our hats more durable, sustainable and socially responsible - so we feel good making them and you feel great wearing them!

    What is Climate Neutral?

    Climate Neutral is a nonprofit organization working to eliminate greenhouse gas emissions and help brands achieve climate neutrality. Companies that achieve its certification must meet internationally recognized standards for carbon measurement and neutrality, and certification must be renewed annually.

    Lifetime Guarantee

    We stand behind our hats for as long as you stand under them. Materials and workmanship are guaranteed for life.

    Our Lifetime Guarantee does not cover normal wear and tear, the natural breakdown of colors and materials over extended time and use, stains, grommet patina, shrinking, fading, fraying, lost pieces, and product failures as a result of misuse or improper care.

    I believe my product has a manufacturer defect. What should I do?

    If you believe your product has a defect, we are happy to help. Please email our Customer Loyalty Team at sales@sundayafternoons.co.uk with the following information:

    • Style name, size, and colour
    • Photos that illustrate the potential problem
    • Approximate time and place of purchase
    • First/last name, preferred mailing address, and phone number

    Once the above information is received, we can begin to process your claim. Warranty claims can take 2-3 weeks for processing. We will notify you once the claim is complete. All approved warranty claims will include a £3.50 standard charge for shipping your replacement hat. If your warranty claim is approved, you will receive via email additional details and an invoice for payment of the shipping charge. Please review this invoice carefully prior to payment, as we cannot make changes to the order once the invoice is paid.

    We are only able to process warranty claims for customers in the United Kingdom. Please note that incomplete submissions will not be considered. Warranties are issued for the exact style, size, and color of the defective hat or other accessory. If the original item is no longer offered by Sunday Afternoons, you may be provided with an alternative that most closely matches the defective item. Sunday Afternoons reserves the right to deny warranty claims.

    Claims are reviewed on a case-by-case basis. At the discretion of Sunday Afternoons, a similar alternative style may be offered, if the product submitted for consideration has been discontinued or is no longer available

    Please note, submission does not guarantee approval, and incomplete submissions will not be considered. Sunday Afternoons reserves the right to determine if an item qualifies for replacement under our Lifetime Guarantee.